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Return Policy

Our First Customer Policy is:
If we make a mistake, we will fix it, or refund your money. 
If we this is the case, please email us so we can do what we can to fix your issue.


Return Policy:
We cheerfully accept returns within two weeks of when you received your order.

Common reasons for a return: 

  • The product wasn't what you thought it was
  • You are simply unhappy with your product
  • You tried an amulet for one week and you don't feel any different

Your return is not required to be one of the above reasons.

We do not accept returns on custom items, including custom copper or custom wooden wands.

Refunds are processed once we receive the returned item or items, except in rare cases we do not refund shipping charges. Refunds are usually refunded directly through the payment processor.

You will need to email us letting us know that you are returning an item. 

Send returned items to:

Merlin's Realm
2616 W Colorado Ave
Suite 20
Colorado Springs CO 80904

 

We are a small group of artists and energy practitioners, we are people, just like you. We will communicate and work with you like a human being (rather than a wallet). If you have any issues or concerns please let us know, we will do everything we can to resolve your issue. 

If your're not happy, we're not happy.